Highly Trained Restoration Specialists

At SERVPRO of Downtown Salt Lake City/Team Hamann, we take pride in our highly trained restoration technicians and their restoration training certifications. We understand that the key to providing exceptional restoration services is having a team that is knowledgeable, skilled, and up-to-date with the latest restoration techniques and technology.

Our technicians are trained and certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC), ensuring that they have the knowledge and skills needed to tackle even the most challenging restoration projects. They are equipped with state-of-the-art equipment and tools, allowing them to provide efficient and effective restoration services.

Our commitment to ongoing training and education ensures that our technicians are always up-to-date with the latest industry advancements and best practices. This enables us to provide our customers with the highest level of service, ensuring that their property is restored to its preloss condition as quickly and efficiently as possible.

At SERVPRO of Downtown Salt Lake City/Team Hamann, we understand that a disaster can be a stressful and overwhelming experience. That's why we strive to provide our customers with a team of highly trained technicians they can trust to handle their restoration needs with care and expertise. Contact us today to experience the difference our certified technicians can make in restoring your property.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Downtown Salt Lake City / Team Hamann offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)